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Meet the Team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. We take great pride in our team - each person works exceptionally hard to make sure that they are well-trained and well-prepared for patient care each day.

Collectively, our assisting team brings over 66 years of service in orthodontics to your care. Dr. Whateley places a heavy emphasis on continuous improvement and provides several hours of continuing education both online, onsite and offsite annually to each team member.


Robin

Scheduling Coordinator

I love working in a friendly environment with a family atmosphere, and I absolutely love watching people transform during treatment. Seeing a person the day their braces come off is the best — their smile is priceless!

Robin joined Coldwater Orthodontics in 2010, when her two youngest were getting braces here. She welcomes patients and families with a big smile, takes care of scheduling, and helps with their insurance and payment needs. Robin loves working in customer service because it allows her to connect with and help people. Since joining our team, she has attended and planned many continuing education meetings, both in and outside the practice.

Outside of work, Robin loves camping, especially with her family. A few things that make her smile are her husband Derek, her four children, her six grandchildren, and her pets!


Jennifer

Manager and Treatment Coordinator

I enjoy working with patients and families, and seeing the amazing results we create each day. I also enjoy working as a team: We all do a little part for each patient and those parts add up to something that improves every patient’s life. It makes my day when I run into former patients and they say, “I get so many compliments on my smile — thank you so much!”

Jennifer has been part of Coldwater Orthodontics since 1991. She meets with our new patients and families, walks people through their initial evaluations and consultations, and handles the post-treatment records and consultations. Jennifer holds both a BS and an MBA and has completed multiple continuing education courses on practice management, treatment coordination, and general orthodontics.

Jennifer shares her life with an amazing and supportive husband, Greg, and two kids, Vinnie and Lela, who keep her entertained and exhausted at the same time. The family also includes their dog, Buddy, who loves to swim, go on boat rides, and eat Kleenex! In her spare time, Jennifer volunteers at school, attends soccer games and ballet recitals, and is an active member of the Coldwater Exchange Club.


Halle

Clinical Technician

I love watching a child’s personality and confidence grow as their teeth straighten. I’ve wanted to work with cleft palate children since I was young, too, and here I have that opportunity. We are family and we work hard so our patients and their families feel like part of our family. At Coldwater Orthodontics, we all strive for perfection so that all of our patients love their smiles!

Halle grew up in the Coldwater area and joined our practice in 2019, but it wasn't her first time here, because Dr. Whateley did her orthodontics!  She began her dental assisting career in the Ross Dental Education Program.  When she came to us, she also completed Level I and II of Trapezio Orthodontic Chairside Assisting.  You will always find Halle with a friendly smile and helpful attitude when you come to the office for your appointments.

Halle and her boyfriend share a beautiful baby boy.  When she isn't in the office, Halle enjoys singing (she has an incredibly beautiful voice:) and spending time with her family.


Morgan

Clinical Technician

I love getting to know each and every patient and seeing the change in a person’s smile from start to finish! It’s rewarding to work with a great doctor and team. We are professional, caring, organized, and dedicated to providing the best treatment for the most amazing smiles!

Morgan grew up in Union City and joined Coldwater Orthodontics in 2013. She provides chairside assistance, changes wires, and checks appliances. Morgan was drawn to orthodontics since having braces when she was 16; she loves helping others achieve a great smile, too! Morgan has completed the Trapezio Level I and II orthodontic assisting programs and attends many continuing education seminars.  She leads the charge in our daily clinical procedures and identifies and coordinates special training where needed.

Some of Morgan’s many hobbies include: rescuing animals, kayaking, swimming, traveling, and cooking. Her two kids, Mason and Anna, and her many pets always make her smile!


Bri

Clinical Technician and Treatment Coordinator

I have always had an interest in helping others and love building relationships with patients and their families. Coldwater Orthodontics is unique because we make our patients feel at home. We put their needs first to achieve efficient treatment, and in this way our orthodontic team is one-of-a-kind — just like the people we care for!

Bri has been with us since 2015. She works in our clinic assisting Dr. Whateley chairside, checking orthodontic appliances, and changing wires. Along with her clinical expertise, she can be found introducing new patients and their families to the process of orthodontics as a Treatment Coordinator.  Along with her coworkers, Bri enjoys continuing education seminars along with Dr. Whateley’s monthly mini-lectures.

Bri’s hobbies include being an avid Michigan fanatic, attending Michigan sporting events, exercising, relaxing on the lake, traveling, and reading. Her husband and Miniature Schnauzer make her smile!


Naybet

Clinical Technician

I enjoy working at Coldwater Orthodontics for three reasons: it is a very welcoming environment, we work with people’s schedules to the best of our ability, and we make sure each patient leaves with their best smile. This is an amazing practice, where every patient receives one-to-one attention throughout their orthodontic journey!

Naybet joined us in 2016, when he graduated from Coldwater High School.  Naybet has completed multiple orthodontic courses, has certification for Level 1and Level 2 Trapezio Orthodontic Assisting. Naybet can also be found working in our lab making clear retainers and other lab appliances when needed.  In addition to his full-time job here, he attends KCC to complete his college degree.

Naybet’s hobbies include going to gym, playing soccer and basketball, and playing video games. He loves his family and his family loves him; he says “No matter if I am right or wrong, they are always there for me!”


 

Kati 

Financial Coordinator

I have always had an interest in orthodontics. I love seeing patients, learning about orthodontic treatment and business management, and helping people get a great smile — all in a friendly environment!

Kati joined Coldwater Orthodontics in 2019.  She joins us with vast medical and banking experience that has allowed us to offer expert assistance to families in managing their accounts and payment plans.  She always has a smile on her face whether you see her in person or when she greets you on the phone.

Kati and her husband are long-time Coldwater residents and have three active, beautiful children.  You can normally find Kati cheering on her kids at local volleyball, baseball, football, wrestling and other sporting events!


Olivia

Sterilization Coordinator

Olivia joined Coldwater Orthodontics in 2019.  She is currently working to complete her degree in Agriculture and working part-time during her college studies fit perfectly into her schedule.  Olivia has a great attention to detail, which is great in Sterilization and our daily preparation for each day.  She maintains OSHA standards, prepares the treatment area, and sterilizes it before and after, including all instruments. She keeps our schedule running timely by organizing what each patient needs before they arrive. 


Elva

Sterilization Coordinator

Elva is a former patient (you can tell by her amazing smile!) and joined us in 2019.  She maintains OSHA standards, prepares the treatment area, and sterilizes it before and after, including all instruments. She keeps our schedule running timely by organizing what each patient needs before they arrive.   Elva has completed Level I and II of Trapezio Orthodontic Assisting training, which is over 60 hours of online orthodontic chairside instruction and testing in Sterilization and assisting.  We look forward to the day she joins us as a Clinical Technician!

Elva is a graduate of Bronson High School.  In her spare time, she enjoys raising her son Kohen and spending time with her family.


Mary Lou

Scheduling Coordinator

I love working with people and talking with our patients and their families. Coldwater Orthodontics offers a family-like atmosphere, and Dr. Whateley is dedicated to perfection and expects the same of his staff. He and my coworkers treat patients like family and are dedicated to making the orthodontic experience great for everyone!

Mary Lou started with Coldwater Orthodontics in 1984, was with us until 1993, then returned in 2018. She greets patients and parents with a warm smile, to make people feel welcome and at home. She subs in with scheduling needs, as well as financial and insurance matters. Mary Lou has an associate’s degree in dental laboratory technology. She has managed an orthodontic lab, worked as a new patient coordinator, and managed the front office.

Mary Lou is married to Dr. Whateley. They share three children; four grandchildren — Vinnie, Blake, Lela, and Quinn; and two Goldendoodles, Clifford and Cleo. In her spare time, Mary Lou loves being with her grandchildren, as well as volunteering at church and school, and doing anything creative.

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